I have had a Kensington wireless keyboard on my iMac from day 1 (about 5 years ago). Occasionally when I turned the computer on I found a page saying that the "Bluetooth" device could not be found. To my knowledge I have no bluetooth devices at all. Yesterday that message appeared when I tried to open the computer from sleep mode. Not only did it appear, but the keyboard was completely unrecognized. Oddly, the wireless mouse that came with it is still completely functional.
What I have tried so far: Turning computer off and on again using main power button; unplugging computer while it was open; disabling Bluetooth in system preferences; putting new batteries in the K Keyboard; reinstalling the K Keyboard software; starting the computer using the old Mac keyboard and then attaching the K one.
Is it possible that the keyboard had died? How would I be able to find that out? Has anyone experienced or heard of a similar problem? Should I just go out and get another keyboard or is there someplace to go for a repair? Sometimes owning a computer makes me feel like I live on a lonely planet in the middle of a very large universe. Any help or suggestions will be greatly appreciated.
What I have tried so far: Turning computer off and on again using main power button; unplugging computer while it was open; disabling Bluetooth in system preferences; putting new batteries in the K Keyboard; reinstalling the K Keyboard software; starting the computer using the old Mac keyboard and then attaching the K one.
Is it possible that the keyboard had died? How would I be able to find that out? Has anyone experienced or heard of a similar problem? Should I just go out and get another keyboard or is there someplace to go for a repair? Sometimes owning a computer makes me feel like I live on a lonely planet in the middle of a very large universe. Any help or suggestions will be greatly appreciated.
posted by:
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Orlando
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Re: Kensington Keyboard mystery
Wed, May 14, 2008 - 10:09 PMCarol ,
.That's always a possibility . .it may have finally bit the big one
Have you ever dropped the keyboard or are the keys popping off , yet ?
What system are you using ? ( see picture )
Alo'ha ∞
Services:
Bluetooth File Transfer:
Folder other devices can browse: ~/Public
Requires Authentication: Yes
State: Disabled
Bluetooth File Exchange:
Folder for accepted items: ~/Documents
Requires Authentication: No
When other items are accepted: Ask
When PIM items are accepted: Ask
When receiving items: Prompt for each file
State: Enabled
Incoming Serial Ports:
Serial Port 1:
Name: Bluetooth-PDA-Sync
RFCOMM Channel: 3
Requires Authentication: No
Outgoing Serial Ports:
Serial Port 1:
Address:
Name: Bluetooth-Modem
RFCOMM Channel: 0
Requires Authentication: maybe =) -
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Re: Kensington Keyboard mystery
Thu, May 15, 2008 - 6:11 AMThanks for responding. No, I have never dropped or abused it and all the keys are firmly in place. However, guess I have also never covered it up nor dusted it so maybe 5 years is about all you can expect. AARRGGHH! That will be me back at the computer store looking for the exact same model that is likely obsolete, change is so hard on us "mature" types.
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